Frequently Asked Questions
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We offer personalised online interior design for real homes and real life. Whether you’ve just moved in, feel stuck with a space, or simply don’t have the time to pull everything together. We help you create a home that feels cohesive, functional, and beautifully styled.
Our service is designed for busy people who want expert guidance, without the cost of full-service interior design.
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It all starts with a call with your designer, where we chat through your space, style, and goals. From there, you’ll send through high-quality images of the areas you’d like help with. Then we’re off!
Your designer will create a series of design concepts (an initial concept plus a revision), along with supporting documentation to bring everything to life. Each concept is carefully curated to help shape a look you’ll absolutely love.
This is a collaborative process, so don’t hold back,your honest feedback is key to getting the best result!
Once you’re completely happy, your designer will deliver your final concept, a visualisation board, and a detailed shopping list to help you bring the design into your space.
Let’s get started
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Traditional interior design can be expensive and time-intensive. Our approach is flexible, affordable, and fully online.
You get expert design direction and a clear plan, without the high price tag or long timelines.
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You can reach us anytime via our contact page or email. We aim to respond quickly, usually within one business day.
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We offer a simple flat fee of $299 per room.
No hidden costs, no hourly rates. Clear, professional guidance at an accessible price
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Our process is designed to feel effortless from start to finish. We take a thoughtful, personalised approach. We get to know your space, your preferences, and your lifestyle before crafting a design that feels both elevated and entirely your own.
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Absolutely. We understand that you may already have pieces you love, or simply want to make the most of what you already own.
As part of your brief, you can let us know which existing furniture or décor items you’d like to keep, and we’ll thoughtfully incorporate them into your design.
You can also request suggestions for new pieces, whether you’re looking to fill gaps, elevate the space, or completely refresh the look. Our goal is to create a cohesive design that blends your current items with new additions seamlessly.
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We know you’re excited to get started, so we keep things moving. You can expect to receive your design within 7-10 business days after we have you scheduled
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Your satisfaction matters to us. If something doesn’t feel quite right, we’ll work with you to refine the design so it better suits your style and needs. description
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Absolutely. We design with your budget in mind and aim to recommend pieces that align with what you’re comfortable spending. Whether that’s affordable finds or a mix of investment pieces and budget-friendly options.
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Due to the personalised nature of our design service, we do not offer refunds once work has commenced on your design.
We invest time in reviewing your brief, analysing your space, and creating tailored concepts specifically for you. For this reason, all purchases are considered final once the design process has begun.
If you change your mind before submitting your brief, please get in touch and we’ll do our best to assist.
If you’re not completely happy with your design, we’re here to help, refinements can be made to better align with your style and preferences.